Complaints

If you have a complaint, please contact us so we can put it right.

You will need to provide your full details, and if you're an Online customer, you will also need to include your date of birth.

​Email: shop@olivias-shoes.com

Write: Olivia’s, 27 Albert Road, Colne, Lancashire, BB8 0RY

Please note, complaints by email should only be directed to the above e-mail address, to ensure they are dealt with as quickly as possible.